Frequently Asked Questions
Find answers to common questions about our beauty products and services
What types of beauty products do you offer?
We offer a comprehensive range of beauty products including skincare, makeup, fragrances, hair care, and beauty accessories from trusted brands.
Are your products authentic?
Yes, all our products are 100% authentic and sourced directly from authorized distributors and brand partners.
How do I choose the right shade for makeup products?
We provide detailed product descriptions and shade guides. You can also contact our beauty experts for personalized recommendations based on your skin tone and preferences.
Do you offer samples or trial sizes?
Yes, we offer sample sizes and travel-sized versions of many popular products. Check individual product pages for availability.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. All transactions are processed through encrypted, secure channels.
How can I track my order?
Once your order ships, you'll receive an email with tracking information. You can also check your order status by logging into your account.
Do you have a loyalty program?
Yes! Join our NashGlam Rewards program to earn points on every purchase, receive exclusive offers, and get early access to new products.
Can I cancel or modify my order?
Orders can be cancelled or modified within 2 hours of placement. After that, please contact customer service as soon as possible.
Do you offer gift wrapping?
Yes, we offer elegant gift wrapping options for special occasions. You can add gift wrapping during checkout.
Still have questions? Contact our customer service team for personalized assistance.